> ## Documentation Index
> Fetch the complete documentation index at: https://docs.ziggy.sh/llms.txt
> Use this file to discover all available pages before exploring further.

# Introduction

> Turn Slack conversations into Jira tickets in seconds

## Say it in Slack. Ziggy handles Jira.

Ziggy is a Slack agent that turns any message or thread into a complete, high-quality Jira ticket in about 10 seconds — with the right context, fields, and formatting.

<Card title="Get started" icon="rocket" href="/quickstart" horizontal>
  Install Ziggy and create your first ticket in 5 minutes.
</Card>

## The Problem

Teams waste hours on "work about work" inside Slack:

* Bug reports appear in threads and never make it to Jira
* PMs ask for feature changes that get lost in chat
* Someone says "can you open a Jira?" and it doesn't happen — or it happens badly
* Important thread context stays in Slack and never makes it into the ticket

## The Solution

<Columns cols={2}>
  <Card title="No Context Switching" icon="arrows-rotate">
    Create Jira issues without leaving Slack
  </Card>

  <Card title="Complete Tickets" icon="clipboard-check">
    AI extracts requirements, acceptance criteria, and context automatically
  </Card>

  <Card title="Thread Context" icon="comments">
    Captures the full conversation, not just a summary
  </Card>

  <Card title="Instant Results" icon="bolt">
    From Slack message to Jira ticket in \~10 seconds
  </Card>
</Columns>

## What Ziggy Creates

When you ask Ziggy to create a ticket, it generates:

* **Summary** — Clear, concise title (max 255 characters)
* **Description** — Structured content with context, requirements, and acceptance criteria
* **Issue Type** — Bug, Task, Story, or Improvement based on context
* **Priority** — Extracted from the conversation or explicitly requested
* **Attachments** — Files shared in the thread are automatically uploaded
* **Slack Link** — Permalink back to the original conversation

## Explore Features

<Columns cols={2}>
  <Card title="Issue Creation" icon="plus" href="/features/issue-creation">
    Create well-structured Jira issues from any Slack message
  </Card>

  <Card title="Issue Search" icon="magnifying-glass" href="/features/issue-search">
    Find existing issues without leaving Slack
  </Card>

  <Card title="Assignments" icon="user-plus" href="/features/issue-assignment">
    Assign issues to teammates directly from Slack
  </Card>

  <Card title="Comments" icon="comment" href="/features/comments">
    Add comments to existing issues
  </Card>
</Columns>