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Overview

Ziggy uses a project resolution system to determine which Jira project to create issues in. You can set defaults using the Home tab in Slack.

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Project Resolution Priority

When you create an issue, Ziggy determines the project in this order:
  1. Inline specification - Ziggy in PROJ: create a task
  2. Default project - Set via the Home tab
  3. Most active project - Falls back to the most recently used project

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Setting Default Project

Open the Ziggy Home tab in Slack and configure your default project there. This is where you manage all project settings.

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Inline Override

Specify the project in your message to override any defaults: 
Ziggy in BACKEND: create a bug for the API timeout

Ziggy create a task in MOBILE for the app crash

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Examples

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Scenario 1: Single-project team

A small team all working on the same project:
  1. Set default project to ACME in the Home tab
  2. All team members create issues without specifying project
  3. All issues go to ACME

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Scenario 2: Cross-team collaboration

When creating an issue for another team: 
Ziggy in MOBILE: create a bug for the iOS crash @mobileteam mentioned
The inline in MOBILE: overrides any defaults.

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Viewing Current Settings

Check your current project configuration: 
/ziggy status
Or open the Ziggy Home tab to see and change your defaults.