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Three steps to your first Jira ticket

1

Install Ziggy

Add Ziggy to your Slack workspace from ziggy.sh.You’ll need to authorize Ziggy to:
  • Read messages where Ziggy is mentioned
  • Post messages in channels
  • Access files shared in conversations
2

Connect Jira

In any Slack channel, type /ziggy connect and follow the OAuth flow to connect your Jira Cloud instance.
Connecting Jira starts your 14-day free trial.
3

Create your first ticket

In any Slack thread, mention Ziggy:
Ziggy will read the thread context and create a complete Jira issue.

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What happens next

Once you create your first ticket, Ziggy will:
  1. React with an eyes emoji to acknowledge your request
  2. Read the thread and gather context
  3. Extract issue details using AI
  4. Create the Jira issue
  5. Post a confirmation with a link to the new issue

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Set your default project

To skip the project selection step, set a default project in the Ziggy Home tab. Open Ziggy in the Apps section of your Slack sidebar and click Home to configure your default project.
You can always override the default by specifying a project inline: @Ziggy in PROJ: create a task

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Next steps

Issue Creation

Learn all the ways to create issues

Slash Commands

See all available commands